recall notice

Tony’s Chocolonely is recalling certain batches of 3 specific products, due to the potential presence of small natural foreign objects in the product. Whilst the chance of any individual product being affected is low, we have decided to take this step to ensure the safety and satisfaction of  Tony’s Chocolonely consumers.    

The 3 products affected are the Dark Almond Sea Salt 180g and 90g bars and the Everything/Melk Karamel Amandel Noga Pretzel Zeezout 180g bar/Greatest Bits with specific lot codes:  

NL:  

• Dark Almond Sea Salt 180g – lot numbers 164152, 162729, WL162729, 163060, 163518  
• Dark Almond Sea Salt, 90g – lot number 4347 
• Melk karamel amandel noga pretzel zeezout, 180g – lot number 4333  

UK:  

• Dark Almond Sea Salt 180g – lot numbers 164078, 162633, 162614, PL162614, 163061 
• Everything bar, 180g – lot numbers 4331, 4332, 4333  

 DACH: 

• Dark Almond Sea Salt 180g – lot numbers 164082,  
• Dark Almond Sea Salt, 90g – lot number 4347, 4346 

IL:  

• Dark Almond Sea Salt 180g – lot number 163074 

BE:  

• Dark Almond Sea Salt 180g – lot number 163696 

 AU:  

• Dark Almond Sea Salt 180g – lot number 162695 

 Denmark/Norway:  

• Dark Almond Sea Salt 180g – lot numbers 163043, 162702 
• Greatest bits 180g – lot numbers 4326, 4327 

A lot code is a unique identifier assigned to a specific batch or quantity of products manufactured under the same conditions, used for tracking and traceability. It is printed on the side of the bar next to the best before date.

Currently, we are only recalling products from the specified lot codes that have not been eaten.

1. First, check the lot code, and if it is one of the products affected, do not eat it. 
2. Then, please take the product back to the retailer you bought it from. 
3. If you bought chocolate on our webshop, please go to your region's recall form page and fill out the form. You will be required to submit a photo of the packaging with the lot code so we can issue a refund. 

3 specific Tony’s Chocolonely’s bars were impacted. You can identify these by their 'lot code', which is printed on the side of the bar starting with the letters LG. 

Products with the following lot numbers are affected:  

NL:  

• Green and blue lettering, with a yellow flavor ribbon: Dark Almond Sea Salt 180g – lot numbers 164152, 162729, WL162729, 163060, 163518  
• Green and blue lettering, with a yellow flavor ribbon: Dark Almond Sea Salt, 90g – lot number 4347 
• Patterned turquoise and red bar and yellow lettering, with a yellow flavor ribbon: Melk karamel amandel noga pretzel zeezout, 180g – lot number 4333  

UK:  

• Green and blue lettering, with a yellow flavor ribbon: Dark Almond Sea Salt 180g – lot numbers 164078, 162633, 162614, PL162614, 163061 
• Patterned pink and mint green and orange lettering with a yellow flavor ribbon: Everything bar, 180g – lot numbers 4331, 4332, 4333  

 DACH: 

• Green and blue lettering, with a yellow flavor ribbon: Dark Almond Sea Salt 180g – lot numbers 164082,  
• Green and blue lettering, with a yellow flavor ribbon: Dark Almond Sea Salt, 90g – lot number 4347, 4346 

IL:  

• Green and blue lettering, with a yellow flavor ribbon: Dark Almond Sea Salt 180g – lot number 163074 

 BE:  

• Green and blue lettering, with a yellow flavor ribbon: Dark Almond Sea Salt 180g – lot number 163696 

 AU:  

• Green and blue lettering, with a yellow flavor ribbon: Dark Almond Sea Salt 180g – lot number 162695 

 Denmark/Norway:  

• Green and blue lettering, with a yellow flavor ribbon: Dark Almond Sea Salt 180g – lot numbers 163043, 162702 
• Turquoise and red lettering, with a yellow flavor ribbon: Greatest bits 180g – lot numbers 4326, 4327 

No, it is only specific batches of 3 products that are affected. All other Tony’s products remain safe to consume and are not impacted.

Once we started to receive consumer complaints, we were able to trace the issue back to one of our almond suppliers. After further investigation, it appears that a new origin of almonds in a limited batch was insufficiently processed at the supplier's factory, resulting in a risk of foreign objects - small stones - being present in the final products that were made.